IMPORT PROCESS

OOCL BENELUX - ANTWERP

Arrival Notice

Arrival Notices will be sent to customer

·         2 days before vessel arrival at port for shorter transit time shipments  (USA/Canada/Intra Europe)

·         4 days before vessel arrival at port for long transit time shipment (Far East)

For arrangement to receive arrival notice through My OOCL Center, please refer to: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

Delivery Order

Release note  or release directly on the terminal upon the submission of:

a)    payment of outstanding charges including Detention and Demurrage 

b)    duly endorsed Original Bill of Lading if applicable

c)    in case of SW Bill or telex release,   written authorization required from the Consignee if handling party (freight forwarder/custom broker) is not the Consignee

d)    in case of direct release request on the terminal :  written request to release on the terminal on own applicant’s responsibility and liability.

Carrier Haulage Arrangement

a) send e-mail to [email protected]  for shipments ex Asia,  Australia, New Zealand and Intra-Europe shipments

b) send e-mail to [email protected] for shipments ex USA/Canada/Mexico

not later than 2 working days prior to arrival in Antwerp or Rotterdam to enable us to book the slots with the haulage companies within the demurrage free times.    In case of late booking,  demurrage will be applicable and will be billed,  timely booking is hence required to minimize your costs.

The instruction must contain the following data :

-       date and hour of delivery

-       full delivery address

-       customs status : bonded or customs cleared, in case customs cleared,  thanks to provide a copy of the customs clearance

Payment Process

Invoice

Please obtain Original Invoice as well as Copy Invoice through any of the following channels:

1.   Online via My OOCL Center (www.oocl.com)   

My OOCL Center Invoices and Payment provides centralized visibility to your invoices and tools to improve your payment process with OOCL. You can search for invoice details, view OOCL charges, and print invoices that have been uploaded to your account. 

For more details on Invoice Printing, please visit

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Invoices+and+Payment.htm 

2.    Invoice via EDI

 We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

3.   Invoice via E-mail (Copy Invoice only)

Please contact our customer service representative for this service.  http://www.oocl.com/belgium/eng/localinformation/localcontacts/ 

Payment Method

1.   Cheque

Payee : OOCL BENELUX N.V.

Mailing address : 

Theater Building
Italielei 124 - Bus 74
2000 Antwerp

2.   Cash via counter

Visiting address:

OOCL  BENELUX  NV

Theater Building
Italielei 124 - Bus 74
2000 Antwerp

3.   Bank  Transfer

Dexia

Account number for : 552-8653200-72

For customers outside Belgium :

Swiftcode : GKCCBEBB

IBAN BE38552865320072