Top
Local Information
Home  /  Local Information  /  Customer Service Guide  /  
Import Procedures
Customer Service Guide

Import Process

 

Arrival Notice 

Arrival Notices will be sent to customer

  • 1 day before vessel arrival at port for short transit time shipment
  • At least 3 days before vessel arrival at port for long transit time shipment.

For arrangement to receive arrival notice through My OOCL Center, please refer to: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm


Chinese Shipment Information (SI) declaration for cargo destined to South China

Upon receiving our Arrival Notice, for cargo destined to South China, a Chinese shipment information (SI) including consignee, commodity name must be submitted to OOCL via email to [email protected] or to the corresponding feeder company (feeder company's contact information, please click here for details) in 1 working day before the vessel arrival at last transshipment port. To ensure data accuracy, customer can make use of our eForm of 进口货物舱单资料申报函 for the Chinese shipment information (SI) submission.  

Delivery Order 

Delivery Order will be released upon the submission of: 

a)    payment of outstanding charges including Detention and Demurrage (Please refer to: http://www.oocl.com/china/eng/localinformation/ddfreetime/)
b)    submission of relevant IB documentation
c)    duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

** For South China's cargo delivery arrangement, please click below link for details:-
华南区进口业务操作流程


Procedure for Inbound Re-Export in South China
PRC (except Guangdong, Guangxi, Guizhou, Hainan, Yunnan Provinces) inbound shipment handling process
Shanghai inbound shipment handling process
VAT Invoice Customer Information
Requirement of VAT Invoice Title 1
Endorsement Record 1
Endorsement Record 2

    Local Information