Office Address & Office Hour
Customer Service & Sales Contact Information
Emergency Contacts After Office Hours
Management Team Contact Information
Office Address
Shenzhen, Dongguan, Huizhou
Orient Overseas Container Line (China) Co., Ltd. Shenzhen Branch
50/F., Shun Hing Square,
Di Wang Commercial Centre,
5002 Shen Nan Dong Road, Shenzhen,
Post Code 518008
Tel: (86) 755 8237 0168
Office Hour
Mon – Fri : 08:30 – 13:00, 14:00 – 17:30 |
Haikou
Orient Overseas Container Line (China) Co., Ltd. Haikou Branch
Unit G, 12/F, Jin Cheng International Plaza. No.23 Yu Sha Road, Longhua District, Haikou, Hainan, China
Post Code 570125
Tel: (86) 898 6856 0101
Office Hour
Mon – Fri : 08:30 – 13:00, 14:00 – 17:30
|
| Shantou
Orient Overseas Container Line (China) Co., Ltd. Shantou Branch
Unit 1104/2, 11/F Chaoshan Xinghe Building, Jinhuan South Road，Longhu District，Shantou, Guangdong, China
Post Code 515041
Tel: (86) 754 8894 3913
Office Hour
Mon – Fri : 08:30 – 13:00, 14:00 – 17:30 |
|
Customer Service & Sales Contact Information
1) Booking & Shipping Instruction (SI) Submission
# To avoid Manual Booking fee / Manual SI fee, please submit your booking / SI via
OOCL's on-line portal. Please refer to our
Booking submission guide /
SI submission guide or contact our customer service department for assistance.
2) General Enquiry/ Sales & Rate Enquiries
3)Emergency Contacts After Office Hours (Service Hours:from Monday to Friday at 17:31 to 23:00; Saturday/Sunday and public holiday at 09:00 to 23:00)
|
Scope
|
Hong Kong & Macau
|
Shenzhen *
|
Guangzhou *
|
|
Issues related to Outbound Customer Service
|
(852) 9095 3900
|
(86) 138 0989 7744
|
|
Issues related to Inbound Customer Service
|
(852) 5569 0014
|
(86) 180 3818 9150
|
|
Issues related to Reefer Shipment
|
(86) 189 2608 2639
|
(86) 189 2608 2639
|
|
Issues related to Empty Container Pick Up/ Return
|
(852) 9069 0214
|
(86) 138 0989 7774
|
4) Management Team Contact Information
|
Scope
|
Location
|
Contact Name
|
Email
|
Phone Number
|
|
Outbound Customer Service
|
Hong Kong & Macau
|
Eric Au
|
[email protected]
|
(852) 2506 6666
|
|
Shenzhen *
|
Sindy Lu
|
[email protected]
|
(86) 755 2588 1022
|
|
Guangzhou *
|
(86) 20 3815 5168
|
|
Inbound Customer Service
|
Hong Kong & Macau
|
Thomas Xiao
|
[email protected]
|
(852) 2506 6666
|
|
Shenzhen *
|
(86) 755 2588 1022
|
|
Guangzhou *
|
(86) 20 3815 5168
|
|
Reefer Customer Service
|
Hong Kong & Macau
|
Peggy Lin
|
[email protected]
|
(852) 2506 6806
|
|
South China
|
(86) 755 8264 6388
|
|
Operations Equipment
|
Hong Kong, Macau & South China
|
Michael Wen
|
[email protected]
|
(86) 755 8264 6363
|
* Shenzhen serves Dongguan, Huizhou, Shantou and Haikou
* Guangzhou serves Foshan, Zhongshan, Zhanjiang, Kunming
For further inquiries, please contact Sindy Lu.
