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Outbound Telex Release Procedure
Customer Service Guide

Outbound Telex Release Procedure

Telex Release Handling in Hong Kong

1. Before Bill of Lading issuance, please submit
  • The completed original “Authorization Letter for B/L Release”  form which must be signed by “Booking Party” with the company stamp.
  • The completed Original Telex Release Requisition Form which must be signed by “Shipper” with company stamp.
  • Bring along with Shipper’s chop for original bill of lading endorsement.
  • A Bank’s pay-in slip or company cheque for settling all prepaid charges and telex release fee. Crossed Cheque should be made payable to "ORIENT OVERSEAS CONTAINER LINE LTD".

2. After Bill of Lading issued, please submit

  • The completed original Telex Release Requisition Form which must be signed by “Shipper” with company stamp.
  • Full set original bill of lading with proper endorsement.   
  • A Bank’s deposit slip or Company cheque for settling telex release fee.  Crossed Cheque should be made payable to "ORIENT OVERSEAS CONTAINER LINE LTD".
We will arrange Telex Release after prepaid charges being settled and vessel departure whichever is later. 

3. For checking the Telex Release status
Please use the Cargo Trucking function in www.oocl.com with searching by the B/L number. The status of "Original B/L Received by Carrier" status will be shown as "cleared" when the telex release is processed. For more details, please click this link. Or you can set up email subscription under your profile in My OOCL Center for receiving email notification. The email notification of "Original Bill of Lading Received by OOCL" will be sent after the telex release is processed. For email subscription set up, please click this link for more details.

Remarks:

  • Authorization Letter for B/L Release, original Telex Release Requisition form/ Telex Release of Shipment at Destination can be downloaded from below link:http://www.oocl.com/hongkong/eng/localinformation/eforms/Pages/default.aspx
  • If any "Telex Release" request for shipment ex. Hong Kong, Macau and South China to Batam, Indonesia, customer is required to surrender full set duly endorsed original bill of lading to OOCL office within 1 working day after vessel departure, falling which may result in delay of cargo connection arrangement in transshipment port. Late request of telex release request would incur extra handling charges at transshipment port and will be on account of cargo.  

Telex Release Handling in South China

Customer can make a telex release request with Request for Telex Release of Shipment at Destination to OOCL counter office for telex release arrangement. 
 

1.  Before Bill of Lading issuance

  • If consignee is a corporate entity

          •  Please submit the completed of an original “Request for Telex Release of Shipment at Destination
              form to our counter which must be signed by “Booking Party” and “Shipper”with the company
              stamp.

  •  If consignee is "To Order of ..." or “personal’’, please submit 

          •  The completed of an original "Authorization for BILL OF LADING  Release" form to our counter
              or send the scan copy of “Authorization for BILL OF LADING Release"  form to us by email
              which must be signed by “Booking Party” with company stamp to issue full set of original bill of
              lading. 
          •  Completed original “Telex Release of Shipment at Destination” form to our counter which must be
              signed by “Booking Party” and “Shipper” with the company stamp.

 2.  After Bill of Lading issued, please submit: 

  • The completed original “Telex Release of Shipment at Destination” form to our counter which must be signed by “Booking Party” and “Shipper”   with the company stamp.  
  • Full set original bill of lading with proper endorsement.

We will arrange Telex Release after prepaid charges being settled and vessel departure. 

3. For checking the Telex Release status
Please refer to the Cargo Trucking function in www.oocl.com by using the B/L number. The Original B/L Received by Carrier status will be updated to "cleared" after the telex release is processed. For more details, please click this link. Or you can set up email subscription under your profile in My OOCL Center for receiving email notification. The email notification of "Original Bill of Lading Received by OOCL" will be sent after the telex release is processed. For email subscription set up, please click this link for more details.


Remarks:

  • Authorization Letter for B/L Release, original Telex Release Requisition form/ Telex Release of Shipment at Destination can be downloaded from below link:http://www.oocl.com/hongkong/eng/localinformation/eforms/Pages/default.aspx
  • If any "Telex Release" request for shipment ex. Hong Kong, Macau and South China to Batam, Indonesia, customer is required to surrender full set duly endorsed original bill of lading to OOCL office within 1 working day after vessel departure, falling which may result in delay of cargo connection arrangement in transshipment port. Late request of telex release request would incur extra handling charges at transshipment port and will be on account of cargo.  


電報放貨須知

香港處理之電報放貨須知 

1. 領取提單前

  • 請遞交填妥的正本"提單交付書"並蓋有"訂倉公司"的印章及簽署。 
  • 請遞交填妥的正本"電報放貨委托書"並蓋有"付貨人公司"的印章及簽署。
  • 備付貨人公司的印章以備在提單上背書之用途。
  • 提供銀行存款收據或公司劃線支票以繳付電報放貨費用。支票抬頭請給 ORIENT OVERSEAS CONTAINER LINE LTD 如以支票方式繳費。 

2. 領取提單後

  • 請遞交填妥的正本"電報放貨委托書"並蓋有"付貨人公司"的印章及簽署。
  • 請遞交已背妥書的全份3張正本提單。
  • 提供銀行入賬收據或公司劃線支票以繳付電報放貨費用。支票抬頭請給 ORIENT OVERSEAS CONTAINER LINE LTD 如以支票方式繳費。

我司將在預付費款繳清並確認船開後安排電放。

3. 查詢電報放貨狀態

貴司可以透過www.oocl.com 的"貨物追蹤"功能以提單號碼查詢電放狀態。當Original B/L Received by Carrier 狀態顯示為 [Cleared] 即表示電報放貨已經完成。如欲獲取更多相關資訊,請按此連結。或貴司可在My OOCL Center的My Profile 裡設置訂閱電子郵件功能以獲取電子郵件信息。當貴司收到“Original Bill of Lading Received by OOCL” 的郵件信息即表示電報放貨已經完成。關於訂閱電子郵件功能設置, 請按此連結

备注

  • 经香港, 澳門及华南到印尼巴淡需安排电报放货的货物,客人须于船开后一个工作日内提交全套已背书的正本提单到本司柜台,以确保货物能按时转运至印尼巴淡。敬请注意延迟安排电放将可能延误转运安排,货主须承担由此而产生的额外费用。

 


华南处理之电报放货须知

客戶需提交正本电报放货委托书至我司办事处柜台,有关详细的资料,请参见如下:

1.  领取提单前

  • 如收货人是实体公司

          •  请提交正本电报放货委托书至我司柜台并加盖“订舱公司”及 “托运人公司”公司
              公章与签名。
          •  我司将在预付款已缴付并确认船开后安排电放。

  •  如 收货人是"To Order of …."个人"的 

          •  请提交正本“提单交付指示书”至我司柜台或以邮件形式发送“提单交付指示书”扫
              描件至我司以安排签发正本提单,“提单交付指示书”需加盖“订舱公司”公司公章
              及签名。               
          •  请提交或邮寄已背书的全套3份正本提单至我司柜台。
          •  请提交正本电报放货委托书至我司柜台并加盖“订舱公司”及 “托运人公司”公司
              公章与签名。

 2.  领取提单后

  • 请提交或邮寄已背书的全套3份正本提单至我司柜台。  
  • 请提交正本电报放货委托书至我司柜台并加盖“订舱公司”及 “托运人公司”公司公章与签名。

我司将在预付款已缴付并确认船开后安排电放。

3.  查询电报放货状态

贵司可以透过www.oocl.com 的“货物追踪”功能以提单号码查询电放状态。当Original B/L Received by Carrier状态显示为 [Cleared] 即表示电报放货已経完成。如欲获取更多相关资讯, 请按此链接。或贵司可在My OOCL Center的My Profile 里设置订阅电子邮件功能以获取电子邮件信息。当贵司收到“Original Bill of Lading Received by OOCL” 的邮件信息即表示电报放货已经完成。关于订阅电子邮件功能设置, 请按此链接
 

备注

  • 经香港, 澳門及华南到印尼巴淡需安排电报放货的货物,客人须于船开后一个工作日内提交全套已背书的正本提单到本司柜台,以确保货物能按时转运至印尼巴淡。敬请注意延迟安排电放将可能延误转运安排,货主须承担由此而产生的额外费用。 

 

 

  

 

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