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カスタマーサービス・ガイド

Import Process

Arrival Notice

Arrival Notices will be sent to customer
• 1 day before vessel arrival at port for short transit time shipment
• At least  2 days before vessel arrival at port for long transit time shipment.

 

For arrangement to receive arrival notice through My OOCL Center, please refer to:
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm


DO/ID Notification

DO/ID Notification will be released upon the submission of:
a)  payment of outstanding charges
b)  submission of relevant IB documentation
c)  duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

 For arrangement to receive DO/ID via email of fax, please use request form to:
http://www.oocl.com/japan/jpn/localinformation/eforms/

           

Merchant Haulage Arrangement

                                                  
a) Please access My OOCL Center and submit service request; or
b) Send email to [email protected] (East japan) [email protected] ( West Japan) for such arrangement.

 

 

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