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Export Procedures
Customer Service Guide

Export Process

 

Place a Booking

Customer can place bookings with us through My OOCL Centre(http://www.oocl.com/)  or CargoSmart  the following channels(http://www.cargosmart.com/).   

Booking Acknowledgement will be sent within 2 Hours. 

You need to register before making the first booking.  Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf

For detail, please refer to
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm

For reefer, dangerous goods, shipper owned containers, additional forms are required.  Please fill in the appropriate forms and upload to us via the Shipment Folder in My OOCL Center

For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.

For additional forms, please visit:
http://www.oocl.com/korea/eng/localinformation/eforms/

For Booking general enquiries, please enquire via:

My OOCL Centre http://www.oocl.com/ or
OOCL Mobile http://m.oocl.com/ or
CargoSmart http://www.cargosmart.com/

Any other information not available from above 3 channels, please contact our Customer Service:
http://www.oocl.com/korea/eng/localinformation/localcontacts/

 

Export Documentation

Shipping Instruction (SI)

Please submit SI to us on/ before the S.I. cutoff which is published on  http://www.oocl.com/eng/ourservices/eservices/sailingschedule/kor.htm 

Customer can submit SI to us through My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/). 

Draft B/L will be available within 4 working hours upon receipt of complete SI

Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)

For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.

For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.

You may obtain OB/Ls or Sea Waybill by:

·         On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)

·         OOCL Counter Offices (http://www.oocl.com/korea/eng/localinformation/localcontacts/ )

Invoice

Please obtain Original Invoice as well as Copy Invoice through any of the following channels:

a)     Download from http://www.oocl.com/
b)     Send request email to [email protected]
c)      Dial 2-3982300 and follow Interactive Voice Response (IVR) system instruction to receive Copy invoice via email or contact CSU B/L team( 0-#-2 )


Payment Method

Bank in Deposit

[송금계좌]
거래 은행 : 외환은행 광화문지점
원화 계좌 : 118-22-04153-3
US$ 계좌 : 118-JSD-101453-0
예금주 : (주) 오오씨엘 코리아

Bank: Korea Exchange Bank Kwanghwamun Branch
Korean Won: 118-22-04153-3
US Dollar    :  118-JSD-101453-0
Account Name: OOCL (Korea) Ltd.

 

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