Export Process

Place a Booking

Customer can place bookings with us through the following channels:

 1.      Online booking via My OOCL Centre  - www.oocl.com 

 If you haven’t registered in MOC and Cargosmart before -You need to register before making the first booking.   Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf. 

 For detail, please refer to

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm

 2.      EDI (Electronic Data Interchnage) Booking

 We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

 3.      Email Booking

 Please fill in the Booking Order form and email the form to [email protected]

Where Carrier Haulage is required we ask for 48 hours notice (day 1 booking for a day 3 collection) as next-day collections cannot be guaranteed. 48 notice is required for St.Petersburg and Moscow Door deliveries. For more distant places of cargo receipt your 5 days notice is required.

Please fill in the Booking Order form for Carrier haulage.

 For refer, dangerous goods, shipper owned containers, additional forms are required.  Please fill in the appropriate forms and upload to us via the Shipment Folder in My OOCL Center or email the form to [email protected]
. 

 For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm. 

Dangerous Goods

 Customers are reminded of the absolute need to comply in full with all Dangerous Goods legislation. OOCL operates a zero tolerance policy for breaches of regulatory requirements. Shippers of Dangerous Goods are strongly recommended to read our recent notice on IMDG Amendment 34.

 A Dangerous Goods Transport Document & Container Packing Certificate (DGTD) completed & signed should be sent to [email protected] in time. We also ask customers to upload a copy of the DGN to the relevant Shipment Folder in My OOCL Center.

 Recycled Commodities

 For bookings of waste paper, plastic scrap and scrap metal we have several extra provisions to our normal booking requirements. The following information MUST be provided:

 The Shipper’s name and address

If the destination of the cargo is China, the Shipper's AQSIQ License Number

The Consignee’s name, address, telephone number and contact name

Without this information we will be unable to process your booking.
 OOCL Customer Service will make checks to ensure that both the Shipper and the Consignee have the respective licenses and Letters of Indemnity in place, and that the Consignee will accept the cargo.  OOCL LOIs can be downloaded from the table at the bottom of this page.

 Shippers and Consignees are re-verified every 3 months, therefore if you ship cargo regularly and the Shipper(s) and Consignee(s) have been pre-approved by OOCL there will be no delay in the booking process. If however you are shipping cargo to a new Consignee, or one that OOCL has not previously approved, then you may experience a delay.

 Furthermore, we require 3 working days notice to arrange export collection under Carrier Haulage (e.g. bookings should be placed before 12:00 midday on Monday for collection the following Thursday). Next-day collections will not be accepted.

 Please be flexible and allow for containers to be handled in the afternoon. However, if there are a large number of collections from the same depot on the same day, an even spread of morning and afternoon times will be accepted. 

 LOIs for exporters of Recycled Commodities:

Export Documentation

 Shipping Instruction (SI).  Please submit SI to us 1(one) working day before vessel ETA.

 Customer can submit SI to us through the following channels:

 1. SI via My OOCL Centre - www.oocl.com 

 Draft B/L will be available within 8 working hours upon receipt of complete SI provided containers are already on port.

 2. SI via EDI

 Draft B/L will be available within 8 working hours upon receipt of complete SI provided containers are already on port.

 We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

 3. SI via eMail

 Please fill in the SI Template form and email the form to [email protected]

 Draft B/L will be available within 24 hours upon receipt of complete SI provided containers are already on port.

 Issuance of Original Bill of Lading (OB/L) or Sea Waybill (Express Bill)

 The OB/L or or Sea Waybill (Express Bill) will be ready for collection within 24 hours after vessel sailed subject to freight payment.