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Import Procedures
Customer Service Guide

Import Process

 Arrival Notice

Arrival Notices will be sent to customer in 2 days before vessel arrival at port of Saint-Petersburg

 For arrangement to receive arrival notice through My OOCL Center, please refer to: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

 Documentation

 Documentation for Customs formalities can be released to Forwarding Company under the following conditions:

a)      Valid Forwarding contract between OOCL Russia Ltd. and Forwarding Company.

b)      Duly endorsed Original Bill of Lading, if applicable

c)      Letter of Attorney from consignee per B/L for the Forwarding Company.

d)     Lack of outstanding debts of the Forwarding Company.

Release Order

How to request a release-order...

    Payment of all outstanding charges including Detention and Demurrage (Please refer to http://www.oocl.com/russia/eng/localinformation/ddfreetime/

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