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Payment Procedures
Customer Service Guide

Payment Procedures

Invoice

Original Invoice as well as Copy Invoice can be obtained through any of the following channels:

1.    Online Download from http://www.oocl.com/ 

2.    Via EDI.  
        We can handle both the EDIFACT as well as X.12 formats. 
        Please refer to 
        http://www.oocl.com/eng/ourservices/eservices/edi/ for 
        implementation guides, more information about messages, 
        formats and protocols, and other information to help you 
        get started. 

3.    Email.  
        Contact our Customer Service Representative for the service.
        http://www.oocl.com/singapore/eng/localinformation/localcontacts/ 

4.    Dial 65 64378180 and follow Interactive Voice Response (IVR) system instruction to receive copy invoice via email.

Payment Method

1.    Telegraphic Transfer / Giro
       Note: GIRO can only be in Singapore currency

2.    Bank In Deposit

3.    Cheque
       Payee: Orient Overseas Container Line Ltd
       Mailing Address: 79 Anson Road #14-00 Singapore 079906. 
       Attention to: Accounts Dept

Cheque can be deposited directly at any UOB Branch Quick Deposit Box. Confirmation of cheque payment is within same day if deposited before the daily cut-off time. Otherwise, confirmation is on next working day if deposited after the cut-off time.

Daily cut-off time:   
SGD before 3.30pm and for USD before 1pm
For more details, please refer to below link :
http://www.oocl.com/singapore/eng/localinformation/localnews/2016/Pages/PaymentModeforOOCLShipment.aspx

The bank details of  OOCL as follow :

United Overseas Bank Limited - Main Branch

Address: 80 Raffles Place UOB Plaza 1, Singapore 048624 
Account Name: Orient Overseas Container Line Ltd

Account No.:
450-301-244-2 (SGD Account)
450-900-500-6 (USD Account) 

Swift Code: UOVBSGSG 

4.    No more CASH Payment at OOCL Counter w.e.f.  15 Apr 2011.
       

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