Import Deliveries

General Information

Before cargo can be released we require submission of a duly endorsed Original Bill of Lading (or a proof of identity if a Sea Waybill) and payment of outstanding charges.

Customers are reminded it is their duty to arrange import customs clearance. If requested, Inbound department can organise this on customers' behalf, and will need commodity code(s), gross and net cargo weights, CIF value, a commercial invoice and/or packing list, and any other appropriate paperwork e.g. import licences and veterinary health certificates. A fee is levied for this service.

Please see our import Demurrage & Detention page for details of free time and charges, and our Local Contacts page for relevant email addresses and telephone numbers.

Delivery Bookings

We recommend customers book deliveries as early as possible; in an environment with high demand for traction, this will give us the best chance of meeting the preferred day and time. We do not insist that containers are customs cleared before accepting bookings.

To ensure containers are available, we recommend deliveries be scheduled for no earlier than 1 working day after the vessel arrival. In case of deliveries 1 workingday after vesel arrival - for us to comply depends both on time container is avaialble as well as preferred appoinment time. 

Delivery bookings should be e-mailed directly to OSABIB showing container or bill of lading number in the subject line.  We ask that if you make bookings on Day 1 for Day 2 delivery (e.g. booking on a Monday for delivery following Tuesday we will need your booking no later than Monday at 09:00 am.

Customers are kindly asked to provide the following information on booking instructions:

• Delivery date and time
• City district, town or village name (and county) and correct spelling: please be as precise as possible, as this will determine the haulage rate we invoice
• Container and B/L number
• Vessel name
• Special requirements e.g. hazardous cargo, genset, tipper chassis, side loader

All booking requests should show the full delivery address, including postcode.

Any amendments to deliveries already booked should stipulate the original date/time/location, as well as the revised requirements, and be e-mailed to OSABIB.  Cancelations for Monday to Friday deliveries should be e-mailed to the same address by 11.30 hrs on the day before delivery to ensure no extra charges are incurred.  For Saturday, Sunday or Bank Holiday deliveries cancelations must be e-mailed by 17.00 hrs on the Thursday before delivery.

For Dangerous Goods, customers are reminded of their legal responsibility under ADR regulations to provide OOCL with appropriate documentation i.e. Dangerous Goods Notes (DGNs) and Container Packing Certificates (CPCs).