Office Address
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Basel
OOCL Benelux NV
Theater Building, Italielei 124 Box 74
B – 2000 Antwerpen
Office Hour
Mon – Fri : 08:30 – 17:00
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Customer Service & Sales Contact Information
Friday, July 14, 2017
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Sales Contacts
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Location
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Scope
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e-mail address
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Telephone number
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Basel
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Sales
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rate requests
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[email protected]
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(41) 61 567 3060
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tender bids
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sales manager
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[email protected]
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inside sales
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[email protected]
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[email protected]
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Customer Service Contacts
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Location
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Scope
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e-mail address
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Telephone number
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Basel
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Inbound
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documentation
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[email protected]
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(41) 61 567 3010
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container release
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import service manager
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empty drop off
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[email protected]
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(32) 3 234 8815
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import delivery under carrier's haulage
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billing
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Outbound
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Export bookings:
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for Contract Holders / BCO's
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[email protected]
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(41) 61 567 3090
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export booking
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export service manager
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booking amendments
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[email protected]
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(32) 3 234 8834
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Dangerous Goods applications
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empty pick up
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export pick up under carrier's haulage
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Export bookings:
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For Non Contract holders / NVO's
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[email protected]
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(41) 61 567 3040
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same as above
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export service manager
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[email protected]
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(32) 3 234 8834
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Export Documentation
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Shipping & Billing instructions
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[email protected]
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(41) 61 567 3081
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BL/SWB issuance
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Documentation manager
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BL/SWB Amendments
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[email protected]
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(32) 3 234 8834
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Accounts Receivable
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Invoice queries
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[email protected]
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Statement Of Accounts
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[email protected]
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(32) 2 234 88 65
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Emergency Contacts After Office Hours:
Mon – Fri : 17:30 – 23:00
Sat: 12:30 - 23:00
Sun & Holidays: 09:00-23:00
| Location |
Scope |
Telephone Number |
| Antwerp |
Customer Service Outbound |
(32) 490 41 00 76 |
| Equipment Control |
(32) 474 96 99 00 |
| Operations |
(32) 478 62 33 38 |
| Customer Service Inbound |
(32) 473 73 04 45 |
| Sales |
(32) 475 91 14 50 |
| Transport |
(32) 477 44 83 07 |
Management Team Contact Information: