Place a Booking
Customer can place bookings with us through the following channels:
1. Online booking via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/).
Booking Acknowledgement will be sent within 2 Hours
You need to register before making the first booking. Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf.
For detail, please refer to
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm
2. EDI Booking
Booking Acknowledgement will be sent within 2 Hours
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
3. Email Booking
Booking Acknowledgement will be sent within 4 Hours
Please fill in the Booking Order form (http://www.oocl.com/vietnam/eng/localinformation/eforms/default.htm) and email the form to [email protected] (for direct customer) or [email protected] (for freight forwarder-NVO) or [email protected] (for reefer)
For reefer, dangerous goods, shipper owned containers, additional forms are required. Please fill in the appropriate forms uploaded herewith http://www.oocl.com/vietnam/eng/localinformation/eforms/default.htm and upload to us via the Shipment Folder in My OOCL Center.
For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.
For additional forms, please visit:
http://www.oocl.com/vietnam/eng/localinformation/eforms/default.htm
For Booking general enquiries, please enquire via:
My OOCL Centre http://www.oocl.com/ or
OOCL Mobile http://m.oocl.com/ or
CargoSmart http://www.cargosmart/
Any other information not available from above 3 channels, please contact our Customer Service: http://www.oocl.com/vietnam/eng/localinformation/localcontacts/
Export Documentation
Shipping Instruction (SI). Please submit SI to us on/ before the S.I. cutoff which is published on http://www.oocl.com/eng/ourservices/eservices/sailingschedule/vie.htm
Customer can submit SI to us through the following channels:
1. SI via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/).
Draft B/L will be available within 6 working hours upon receipt of complete SI.
2. SI via EDI
Draft B/L will be available within 6 working hours upon receipt of complete SI
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
3. SI via eMail
Please fill in the SI Template form (http://www.oocl.com/vietnam/eng/localinformation/eforms/default.htm) and email the form to [email protected].
Draft B/L will be available within 24 hours upon receipt of complete SI
Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)
For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.
For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.
You may obtain OB/Ls or Sea Waybill by:
· On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)
· OOCL Counter Offices (http://www.oocl.com/vietnam/eng/localinformation/localcontacts/)
