Top
Local Information
Home  /  Local Information  /  Customer Service Guide  /  
Payment Procedures
Customer Service Guide

Payment Procedures

Invoice 

Please obtain Original Invoice as well as Copy Invoice through any of the following channels: 

a)    Download from http://www.oocl.com/ 

b)    Via EDI.  We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started

c)    eMail.  Please contact our customer service representative for the service.  http://www.oocl.com/vietnam/eng/localinformation/localcontacts/ 

d)    Dial 84-8-39116006 and follow Interactive Voice Response (IVR) system instruction to receive Copy invoice via email 

Payment Method

Bank In Deposit/Remittance:

Bank name: HSBC Bank (Viet Nam) Ltd.

Account name: OOCL (Viet Nam) Co., Ltd.

Account No.: 001-007731-001 (VND) or 001-007731-101 (USD)

    Local Information