Top
Local Information
Home  /  Local Information  /  Customer Service Guide  /  
Import Procedures
Customer Service Guide

Import Process
 

Arrival Notice

Arrival Notices will be sent to customer:

- 1 day before vessel arrival at port for short transit time shipment.
- At least 3 days before vessel arrival at port for long transit time shipment. 

For arrangement to receive arrival notice through My OOCL Center, please refer to: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm


Delivery Order

Delivery Order will be released upon the submission of: 

a)    payment of outstanding charges including Detention and Demurrage (Please refer to http://www.oocl.com/korea/eng/localinformation/ddfreetime/ )

b)    submission of relevant IB documentation

c)    duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

Merchant Haulage Arrangement

a)    Please access My OOCL Center and submit service request; or

b)    Send email to [email protected] for such arrangement.


Invoice

Please obtain Original Invoice as well as Copy Invoice through any of the following channels: 

a)     Download from http://www.oocl.com/
b)     Send request email to [email protected]
c)     Dial 2-3982300 and follow Interactive Voice Response (IVR) system instruction to receive Copy invoice via email or contact CSU B/L team( 0-#-2 )


Payment Method

Bank in Deposit

[송금계좌]
거래 은행 : 외환은행 광화문지점
원화 계좌 : 118-22-04153-3
US$ 계좌 : 118-JSD-101453-0
예금주 : (주) 오오씨엘 코리아

Bank: Korea Exchange Bank Kwanghwamun Branch
Korean Won: 118-22-04153-3
US Dollar    :  118-JSD-101453-0
Account Name: OOCL (Korea) Ltd.

 

    Local Information