6. Bill of Lading Collection/ Payment Method
After vessel departure, you may collect your Bill of Lading using the following methods:
6.1 Sea Waybill
You may obtain a Sea Waybill copy by:
- Email - A Sea waybill copy in PDF format will be delivered to you through e-mail which per your profile set up in My OOCL Center (MOC). Or
- On-line printing at My OOCL Center (MOC).
6.2 Original Bill Of Lading
You can obtain Original Bill of lading (OBL) by:
- On-line printing at My OOCL Center (MOC) - Customer can send the request for uploading OBL in MOC via dedicated email address as below listed with using the standard template - outlook / rich text format.
Or
- Pick up at OOCL Counter offices
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Bill of Lading Release Office Location
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Counter Office Address
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Hong Kong
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16/F., One Harbour Square, 181 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong.
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Shenzhen
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50/F., Shun Hing Square,Di Wang Commercial Centre,
5002 Shen Nan Dong Road, Shenzhen Post Code 518008
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Guangzhou
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Unit 04-07, 13/F., Goldlion Digital Network Center,
138 Tiyu Road East, Guangzhou 510620
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To obtain more information on the e-Service for Bill of Lading documents, please click this link for more details, or contact our local customer service officer for helping you to set up your customer profile in My OOCL Center (MOC).
7. Payment Method
Customer should settle the Prepaid Freight and Charges for Original Bill of Lading within 10 calendar days after vessel departure, otherwise LCC (Late payment fee) shall be assessed. Please refer below standard tariff for more details:-
Hong Kong: http://www.oocl.com/hongkong/eng/localinformation/localsurcharges/Pages/default.aspx
Shenzhen: http://www.oocl.com/china/eng/localinformation/localsurcharges/shenzhen/Pages/default.aspx
Guangzhou: http://www.oocl.com/china/eng/localinformation/localsurcharges/guangzhou/Pages/default.aspx
If you collect the original B/Ls at our counter offices, please bring along the Bank's Deposit Slip with relevant documents such as :
- an original Authorization Letter for B/L Released form which signed by “Booking Party” with the company stamp or
- an original terminal receipt or Gate Move Record with a company stamp from the “Booking Party” (only applicable for Bill of lading release at Hong Kong)
**In order to minimize waiting time, you are encouraged to visit our counter during non-peak hours, ie. 08:30 to 09:30 and 14:00 to 15:00**
8. Request for Payable Elsewhere
Customer can settle the freight and charges at a third office other than the shipment place of receipt (POR) and final destination (FND) countries.
If you wish to settle a payment at a third office other than the shipment POR and FND countries, please simply follow the steps below:
- Provide the payment instruction at origin during Shipping Instruction (SI) submission to specify which payments are intended to be settled by which company at which location.
- Inform the intended payer to settle the payment upon receiving our invoice at the payment location.
Remarks:
All Payable Elsewhere shipment are subject to Payable Elsewhere Fee (PEF), if any. For charge details please refer to our local surcharges list on www.oocl.com.
9. "E-to-Pick" Service (only applicable for Hong Kong Counter Service)
We understand that your time is essence. To minimize your waiting time at the counter, you are encouraged to use our “E-to-Pick Service” when you have five or more documents to pick up.
- Simply email to [email protected] with using the following standard template ( outlook / rich text format ) for appointment registration.
- A ticket number will be returned to your mail box in due course;
- Quote this registration number at our designated counter for document pick up.
- Your document will be processed in first priority
10. Urgent Counter Service on Saturday (only application for Hong Kong Counter Service)
To meet your urgent business needs during Saturday, counter service will be served for handling your URGENT documents(*) with appointment only. Customers are required to email us at [email protected] by using our standard template ( outlook / rich text format ) with one working day on/ before 16:30 P.M. in advance of every Saturday for appointment registration. A ticket number will be returned to your email box in due course. Please simply quote this registration number at our designated counter within the fixed appointment time for picking up your documents smoothly.
(*) Urgent Service (Export)
- Pick up of Original Bill of Lading / Telex Release / Shipping Certificate / Upload Original Bill of Lading.
(only applicable for shipments sailing from Port of Loading & arrival at Port of Discharge during the same weekend).
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